Returns & Exchanges
At Apolis, we stand behind the quality of our craftsmanship and offer a 30-day return window for all unwashed and unworn items. If your purchase doesn't meet your expectations, we are committed to making it right through a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid UPS shipping label provided via email.
- 3.Package Your Items
Securely pack your items in their original packaging, ensuring all tags are attached, and affix the return label to the outside of the box.
- 4.Drop Off and Track
Leave your package at any authorized UPS location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.